000			01977nam a2200253uu 4500
001			1161
003			OSt
005			20190211154039.0
008			010131s1996 xx ||||g| |0|| 0 eng d
090			_a2.08 _bM6663c
100	1		_aMINOR, Marianne _97264
245	1	0	_aCoaching and counseling : _ba practical guide for managers and team leaders
260			_aMenlo Park : _bCrisp Publications, _c1996
300			_a79 p.
490	0		_aA Fifty Minute Series Book
505	8	0	_tSection 1 - Counseling and coaching _tThe what and why of counseling and coaching _tThe benefits of counseling _tThe benefits of coaching _tWhy managers avoid counseling _tWhy managers avoid coaching _tCharacteristics of effective couselors _tCharacteristics of effective coaches _tSection II - When should you counsel or coach? _tWhen to counsel or coach? _tSymptoms of performance problems _tPersonal problems that may affect job performance _tCase studies to evaluate your skills _tSection III - Giving and receiving feedback _tHow you can give and receive feedback _tHow to give effective feedback _tPositive feedback comes in many forms _tWhat behavior do I reward, ignore or punish? _tCase studies on giving feedback _tAction plan for giving feedback _te a role model _tSection IV - Plan and conduct counseling and coaching sessions _tPreparing for a counseling or coaching session _tCounseling pitfalls to avoid _tCoaching pitfalls to avoid _tGuidelines for conducting a successful counseling session _tGuidelines for conducting a successful coaching session _tGuidelines for conducting a successful performance appraisal session _tWhat to do when all eise fails _tSection V - Pulling it all together _tCase studies for coaching and counseling _tPersonal action plan
650		4	_aDesenvolvimento Organizacional _912229
650		4	_aTécnica Administrativa _912835
650		4	_aEquipe _913024
650		4	_912917 _aLiderança
942			_cG
998			_a20010131 _bKaren _cKaren Raphael
998			_a20160725 _b1647^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c1350 _d1350
041			_aeng