000			02415nam a2200265uu 4500
001			5121312221417
003			OSt
005			20220629152617.0
008			051213s2004 xx ||||g| |0|| 0 eng d
020			_a1591401402
090			_a2.19 _bS8984s
245	1	0	_aStrategies for information technology governance
260			_aHershey : _bIGP, _c2004
300			_a390 p.
505	8	0	_tSECTION I: IT Governance Frameworks _tChapter I. Structures, processes and relational mechanisms for IT governance - Wim Van Grembergen, Steven De Haes and Erik Guldentops _tChapter II. Intregation strategies and tactics for information technoogy governance - Ryan R. Peterson _tChapter III. An emerging strategy for e-business IT governance - Nandish V. Patel _tSECTION II: Performance Management as IT Governance Mechanism _tChapter IV. Assessing business-IT alignment maturity - Jerry Luftman _tChapter V. Linking the IT balanced scorecard objectives at a major canadian financial group - Wim Van Grembergen, Ronald Saull and Steven De Haes _tChapter VI. Measuring and managing e-business initiatives through the balanced scorecard - Wim Van Grembergen and Isabelle Amelinckx _tChapter VII. A view on knowledge management: utilizing a balanced scorecard methodology for analyzing knowledge metrics - Alea Fairchild _tChapter VIII. Measuring ROI in e-commerce applications: analysis to action - Manuel Mogollon e Mahesh S. Raisinghani _tChapter IX. Technical issues related to IT governance tactics: product metrics, measurements and process control - Michalis Xenos _tSECTION III: Other IT Governance Mechanisms _tChapter X. Managing IT functions - Petter Gottschalk _tChapter XI. Governing information technology through COBIT - Erik Guldentops _tChapter XII. Governance in IT outsourcing partnerships - Erik Beulen _tSECTION IV: IT governance in action _tChapter XIII. The evolution of IT governance at NB Power - Joanne Callahan, Cassio Bastos and Dwayne Keyes _tChapter XIV. Governance structures for IT in the health care industry - Reima Suomi, Jarmo Tahkapaa _tAbout the Authors _tIndex
650		4	_aTecnologia da Informação _911936
650		4	_915595 _aSistemas de Comunicação
650		4	_aGoverno Eletrônico _914349
650		4	_aGovernança _911938
650		4	_aGestão Tecnológica _912029
942			_cG
998			_a20051213 _b1222^b _cAnaluiza
998			_a20130614 _b1108^b _ckarina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c14246 _d14246
700			_a
041			_aeng