000			01882naa a2200181uu 4500
001			5121411522410
003			OSt
005			20190211160331.0
008			051214s2005 xx ||||gr |0|| 0 eng d
100	1		_aCAÑAVATE, Antonio Muñoz _922643
245	1	0	_aThe world wide web as an information system in Spain´s regional administrations (1997-2000)
260			_aOrlando : _bElsevier, _c2004
520	3		_aAs a citizen's information system, the World Wide Web (Web) has led to a revolution in the information providing use of government services. It has also led to major changes in the very relationships that citizens have with their governments. The present work is an empirical analysis of the Web sites maintained by the Spanish regional government administrations. The aim is to determine the current degree of development of the technological application, the alternative service that the citizen is offered, and its evolution since 1997. The results show there to be different degrees of regional development, a notable advance in the number of new entities offering Internet-based services. They also demonstrate a slow evolution in the introduction of substantial changes into Web sites that have already been created and a great heterogeneity with respect to services provided (personnel directories, that is, addresses of functionaries and political appointees working in an Administration, press releases, tourist information, statistics, etc.). This study forms part of a broader investigation of the incidence of Internet technology within the Spanish Administration, that is, the hierarchy of organizations that administer Spain's public services
700	1		_aNAVARRO, Celia Chain _922644
773	0	8	_tGovernment Information Quarterly _g21, 2, p. 199-218 _dOrlando : Elsevier, 2004 _xISSN 0740-624X _w
942			_cS
998			_a20051214 _b1152^b _cTiago
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c14265 _d14265
041			_aeng