000			01870naa a2200193uu 4500
001			5121412131710
003			OSt
005			20190211160333.0
008			051214s2005 xx ||||gr |0|| 0 eng d
100	1		_aDAWES, Sharon S _922649
245	1	0	_aDesigning electronic government information access programs : _ba holistic approach
260			_aOrlando : _bElsevier, _c2004
520	3		_aThat electronic government information repositories are growing in number, use, and diversity is one manifestation of the emergence of e-government. These information-centered programs both shape and respond to user demand for electronic government information as computer-mediated user access has displaced traditional staff-mediated access. These programs are no longer concentrated in statistical agencies but increasingly are offered by a wide array of mission-driven operating agencies to complement their other services. This study identified the design dimensions of electronic information access programs by examining mature existing programs. These dimensions address users, uses, organizational capabilities, data characteristics, and technology. The study then explored the application and interdependence of these dimensions in three efforts to design and develop new access programs. The study produced an empirically based, testable model of observable dimensions that shape the cost, complexity, and potential performance of these programs. In addition, the article offers government managers some insight into the practical implications they will face in designing and operating electronic information access programs
700	1		_aPARDO, Theresa A _918080
700	1		_aCRESSWELL, Anthony M _92552
773	0	8	_tGovernment Information Quarterly _g21, 1, p. 03-23 _dOrlando : Elsevier, 2004 _xISSN 0740-624X _w
942			_cS
998			_a20051214 _b1213^b _cTiago
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c14269 _d14269
041			_aeng