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008 | 051214s2005 xx ||||gr |0|| 0 eng d | ||
100 | 1 |
_aGUPTA, M. P _922655 |
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245 | 1 | 0 |
_aE-government evaluation : _ba framework and case study |
260 |
_aOrlando : _bElsevier, _c2003 |
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520 | 3 | _aThe importance of measuring the performance of e-government cannot be overemphasized. In this paper, a flexible framework is suggested to choose an appropriate strategy to measure the tangible and intangible benefits of e-government. An Indian case study of NDMC (New Delhi Municipal Corporation) has been taken up for analysis and placement into the framework. The results obtained suggest that to have a proper evaluation of tangible and intangible benefits of e-government, the projects should be in a mature stage with proper information systems in place. All of the e-government projects in India are still in a nascent stage; hence, proper information flow for calculating return on e-government considering tangible and intangible benefits cannot be fully ascertained | |
700 | 1 |
_aJANA, Debashish _922656 |
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773 | 0 | 8 |
_tGovernment Information Quarterly _g20, 4, p. 365-387 _dOrlando : Elsevier, 2003 _xISSN 0740-624X _w |
942 | _cS | ||
998 |
_a20051214 _b1554^b _cTiago |
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999 |
_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c14278 _d14278 |
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041 | _aeng |