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001 5121415541510
003 OSt
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008 051214s2005 xx ||||gr |0|| 0 eng d
100 1 _aGUPTA, M. P
_922655
245 1 0 _aE-government evaluation :
_ba framework and case study
260 _aOrlando :
_bElsevier,
_c2003
520 3 _aThe importance of measuring the performance of e-government cannot be overemphasized. In this paper, a flexible framework is suggested to choose an appropriate strategy to measure the tangible and intangible benefits of e-government. An Indian case study of NDMC (New Delhi Municipal Corporation) has been taken up for analysis and placement into the framework. The results obtained suggest that to have a proper evaluation of tangible and intangible benefits of e-government, the projects should be in a mature stage with proper information systems in place. All of the e-government projects in India are still in a nascent stage; hence, proper information flow for calculating ‘return on e-government’ considering tangible and intangible benefits cannot be fully ascertained
700 1 _aJANA, Debashish
_922656
773 0 8 _tGovernment Information Quarterly
_g20, 4, p. 365-387
_dOrlando : Elsevier, 2003
_xISSN 0740-624X
_w
942 _cS
998 _a20051214
_b1554^b
_cTiago
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c14278
_d14278
041 _aeng