000			01527naa a2200169uu 4500
001			5121416193510
003			OSt
005			20190211160337.0
008			051214s2005 xx ||||gr |0|| 0 eng d
100	1		_aMAXWELL, Terrence A _922659
245	1	0	_aThe public need to know : _bemergencies, government organizations, and public information policies
260			_aOrlando : _bElsevier, _c2003
520	3		_aCommunications with the public in times of emergency is an important function of government agencies. Successful communications policies can assist the public to rapidly adjust behaviors and perceptions of risk, while unsuccessful policies can promote community outrage, and impede the progress of threat mitigation. Drawing on existing public health risk communications literature, a model of interactive emergency communications, integrating the roles of multiple government agencies, information intermediaries, and the public is presented, and tested using two case studies (the 1999 West Nile Virus outbreak in New York, and the release of anthrax in 2001). Results of the analysis provide insights into the process of emergency communications and the behavior and decision making of governments, intermediaries and the public. These insights, in turn, suggest policies government officials can take to improve emergency communication
773	0	8	_tGovernment Information Quarterly _g20, 3, p. 233-258 _dOrlando : Elsevier, 2003 _xISSN 0740-624X _w
942			_cS
998			_a20051214 _b1619^b _cTiago
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c14282 _d14282
041			_aeng