000			01876naa a2200193uu 4500
001			5121617204217
003			OSt
005			20190211160355.0
008			051216s2005 xx ||||gr |0|| 0 eng d
100	1		_aCharles Kaylora _922752
245	1	0	_aGauging e-government : _bA report on implementing services among American cities
260			_aNew York : _bPERGAMON, _c2001
520	3		_aMunicipalities face a dilemma as they pursue technologically enabled modes of providing traditional services. The planning stages of e-government amount to triage: which specific municipal functions and services can a municipality afford to implement (or which services can they afford not to implement) given the costs of technology and technological capability? Little in the way of defining the leading edge of innovation among cities exists. To date, the literature on e-government "best practices" tends to stress creating standards for evaluating web-enabled services rather than for benchmarking the actual status of e-government implementation. In other words, a well-developed literature is emerging around standards by which municipal websites can be evaluated such as navigability and content standards. These standards do not give us insight, however, into the specific functions and services as they emerge on municipality websites. As a means toward addressing this lacuna, the authors created a rubric for benchmarking implementation among cities nationwide using a broad range of functional dimensions and assigning municipalities "e-scores." In this paper, the authors describe these efforts, their approach and their findings
700	1		_aRandy Deshazoa _922753
700	1		_aDavid Van Eck _922754
773	0	8	_tGovernment Information Quarterly _g18, 4, p. 293-307 _dNew York : PERGAMON, 2001 _xISSN 0740-624X _w
942			_cS
998			_a20051216 _b1720^b _cAnaluiza
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c14344 _d14344
041			_aeng