000 01862naa a2200181uu 4500
001 5121911133217
003 OSt
005 20190211160405.0
008 051219s2005 xx ||||gr |0|| 0 eng d
100 1 _aRowena Cullen
_922790
245 1 0 _aDemocracy online :
_ban assessment of New Zealand government web sites
260 _aNew York :
_bPergamon,
_c2000
520 3 _aThis study assesses the effectiveness of New Zealand government Web sites in providing equitable and appropriate access to government information to all citizens. A range of government Web sites was evaluated, and visitors to approximately half of these sites were surveyed to determine their perceptions of the effectiveness of the sites. Results show that there are several key issues for the government to address in formulating effective policy for government Web sites. These include the need for: a clear statement of purpose; good meta-data; good contacts for feedback and update of information; clear statements and adequate provision for confidentiality and privacy of personal data, liability, and copyright; access for disabled users; availability of publications in both electronic and print formats. Key issues to emerge from the user survey focus on the need for better search engines, indexes, and site maps to help people find out quickly if the information they are wanting is likely to be there, and to locate it. Users also need to be assured that the information on government Web sites is accurate and up-to-date. The authors concluded that there is a major gap in government policy emerging from this research that needs urgently to be addressed
700 1 _aCaroline Houghton
_922791
773 0 8 _tGovernment Information Quarterly
_g17, 3, p. 243-267
_dNew York : Pergamon, 2000
_xISSN 0740-624X
_w
942 _cS
998 _a20051219
_b1113^b
_cAnaluiza
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c14371
_d14371
041 _aeng