| 000 | 00855naa a2200169uu 4500 | ||
|---|---|---|---|
| 001 | 5121911202817 | ||
| 003 | OSt | ||
| 005 | 20190211160406.0 | ||
| 008 | 051219s2005 xx ||||gr |0|| 0 eng d | ||
| 100 | 1 |
_aLorri Mon _922798 |
|
| 245 | 1 | 0 | _aDigital reference service |
| 260 |
_aNew York : _bPergamon, _c2000 |
||
| 520 | 3 | _aAs agencies increasingly provide services via the Internet and government documents migrate to online agency Web sites, government service providers face a growing problem of how manage high volumes of public questions sent to government Web sites by e-mail. This article focuses on the increasing public demand for digital reference services | |
| 773 | 0 | 8 |
_tGovernment Information Quarterly _g17, 3, p. 309-318 _dNew York : Pergamon, 2000 _xISSN 0740-624X _w |
| 942 | _cS | ||
| 998 |
_a20051219 _b1120^b _cAnaluiza |
||
| 999 |
_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c14375 _d14375 |
||
| 041 | _aeng | ||