000 00903naa a2200169uu 4500
001 5121916305717
003 OSt
005 20190211160414.0
008 051219s2005 xx ||||gr |0|| 0 eng d
100 1 _aIngrid Hsieh-Yee
_922783
245 1 0 _aERIC user services :
_bChanges and evaluation for the future
260 _aNew York :
_bPergamon,
_c2001
520 3 _aPresents findings on the state of ERIC user services and evaluation efforts performed so far. Recommends changes to strengthen ERIC’s competitive edge and identifies areas of user services critical to ERIC’s strategic goals. Offers an evaluation plan to produce benchmark data for future assessment and inform ERIC’s decision on its future direction
773 0 8 _tGovernment Information Quarterly
_g18, 1, p. 31-42
_dNew York : Pergamon, 2001
_xISSN 0740-624X
_w
942 _cS
998 _a20051219
_b1630^b
_cAnaluiza
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c14391
_d14391
041 _aeng