000 01473naa a2200169uu 4500
001 5122014472717
003 OSt
005 20190211160425.0
008 051220s2005 xx ||||gr |0|| 0 eng d
100 1 _aLisa K. Westerback
_922835
245 1 0 _aToward best practices for strategic information technology management
260 _aNew York :
_bPergamon,
_c2000
520 3 _aFederal agencies are under pressure to do more with less—to improve the services they provide to the public, with greater accountability for achieving results, more quickly and at lower cost. In a 1994 study of leading organizations, the General Accounting Office (GAO) identified 11 strategic information management (SIM) practices, which became the foundation of the Clinger-Cohen Act of 1996. In 1997, the Federal Chief Information Officers (CIO) Council and the Industry Advisory Council prepared 20 case studies demonstrating the use of information technology to achieve a positive return on investment within the federal government. Focusing on these 20 case studies, this research first looked for evidence that supported or refuted each of GAO’s SIM practices. Second, the research looked for best practices that may be unique to a federal environment. Third, the study identified other best practices
773 0 8 _tGovernment Information Quarterly
_g17, 1, p. 27-41
_dNew York : Pergamon, 2000
_xISSN 0740-624X
_w
942 _cS
998 _a20051220
_b1447^b
_cAnaluiza
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c14417
_d14417
041 _aeng