000 01640nam a2200409uu 4500
001 1264
003 OSt
005 20190211154041.0
008 001019s1996 xx ||||g| |0|| 0 eng d
020 _a0415041953
090 _a1.23
_bC3231h
100 1 _aCARTER, Neil
_91895
245 1 0 _aHow organisations measure success :
_bthe use of performance indicators in government
260 _aLondon :
_bRoutledge,
_c1993
300 _a202 p.
505 8 0 _tRevolution or resurrection? The history of a concept
_tModels, measures, and muddles: organisational and conceptual dimensions of performance indicators
_tThe criminal justice system: police, courts, and prisons
_tThe welfare system: social security and the national health service
_tThe private sector: banks, building societies, and retail stores
_tManaging monopolies: railways, water, and airports
_tPerformance indicators in the 1990s: tools for managing political and administrative change
650 4 _aServiço Público
_912780
650 4 _aProdutividade
_912009
650 4 _aAccountability
_913130
650 4 _aSeguridade Social
_912892
650 4 _aEstudo de Caso
_911993
650 4 _912235
_a Setor Público
650 4 _aSetor Privado
_913417
650 4 _aAgente de Mudança
_913684
650 4 _aIndicador Balanceado de Desempenho
_912050
650 4 _911941
_a Políticas Públicas
650 4 _aTransporte Ferroviário
_913685
650 4 _aTransporte Aéreo
_912196
650 4 _aPolítica de Águas
_912405
651 4 _aGrã-Bretanha
_913133
700 1 _aKLEIN, Rudolf
_913686
700 1 _aDAY, Patricia
_913687
942 _cG
998 _a20001019
_bElda
_cElda
998 _a20121022
_b1012^b
_cIsabel
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c1452
_d1452
041 _aeng