| 000 | 01244naa a2200169uu 4500 | ||
|---|---|---|---|
| 001 | 6012016004317 | ||
| 003 | OSt | ||
| 005 | 20190211160546.0 | ||
| 008 | 060120s2006 xx ||||gr |0|| 0 eng d | ||
| 100 | 1 |
_aBOYNE, George A.; LAW, Jennifer _923096 |
|
| 245 | 1 | 0 |
_aSetting Public Service Outcome Targets : _blessons from local public service agreements |
| 260 |
_aOxford : _bBlackwell Publishing, _cAugust 2005 |
||
| 520 | 3 | _aPublic agencies in the UK and elsewhere are increasingly required to set outcome targets as a strategy for improving their services. A crucial element of this 'results orientation' is a clear definition of the desired outcomes and a specification of appropriate performance indicators. A recent example of this policy in the UKLocal Public Service Agreements (LPSAs)is examined in this article. The authors' analysis of the first generation of LPSAs shows that just under half of the indicators used were measures of outcome. The authors explain the 'wicked' issues in outcome measurement that emerged from the research | |
| 773 | 0 | 8 |
_tPublic Money & Management _g25, 4, p. 253-260 _dOxford : Blackwell Publishing, August 2005 _xISSN 0954-0962 _w |
| 942 | _cS | ||
| 998 |
_a20060120 _b1600^b _cAnaluiza |
||
| 999 |
_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c14624 _d14624 |
||
| 041 | _aeng | ||