000 01099naa a2200169uu 4500
001 6012416022217
003 OSt
005 20190211160600.0
008 060124s2006 xx ||||gr |0|| 0 eng d
100 1 _aHIGGINS, Paul; JAMES, Philip; ROPER, Ian
_923130
245 1 0 _aBest Value :
_bIs It Delivering?
260 _aOxford :
_bBlackwell Publishing,
_cAugust 2004
520 3 _aThe enhancement of public service performance has been a central concern of successive Labour governments since 1997. Best Value is intended to address this by replacing the former policy of compulsory competitive tendering with a policy that has been likened to a local government version of total quality management. In this article the authors draw on a survey of local government officers to explore the extent to which BV is providing the basis for improvements in the quality of local services and finds mixed results
773 0 8 _tPublic Money & Management
_g24, 4, p. 251-258
_dOxford : Blackwell Publishing, August 2004
_xISSN 0954-0962
_w
942 _cS
998 _a20060124
_b1602^b
_cAnaluiza
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c14670
_d14670
041 _aeng