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008 | 060124s2006 xx ||||gr |0|| 0 eng d | ||
100 | 1 |
_aHIGGINS, Paul; JAMES, Philip; ROPER, Ian _923130 |
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245 | 1 | 0 |
_aBest Value : _bIs It Delivering? |
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_aOxford : _bBlackwell Publishing, _cAugust 2004 |
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520 | 3 | _aThe enhancement of public service performance has been a central concern of successive Labour governments since 1997. Best Value is intended to address this by replacing the former policy of compulsory competitive tendering with a policy that has been likened to a local government version of total quality management. In this article the authors draw on a survey of local government officers to explore the extent to which BV is providing the basis for improvements in the quality of local services and finds mixed results | |
773 | 0 | 8 |
_tPublic Money & Management _g24, 4, p. 251-258 _dOxford : Blackwell Publishing, August 2004 _xISSN 0954-0962 _w |
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_a20060124 _b1602^b _cAnaluiza |
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_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c14670 _d14670 |
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041 | _aeng |