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| 001 | 6012516444117 | ||
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| 005 | 20190211160610.0 | ||
| 008 | 060125s2006 xx ||||gr |0|| 0 eng d | ||
| 100 | 1 |
_aADMIRAAL, Remco J.; HELDEN, G. Jan van _923153 |
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| 245 | 1 | 0 | _aBenchmarking in the Dutch Waste-Water Treatment Sector |
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_aOxford : _bBlackwell Publishing, _cApril 2003 |
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| 520 | 3 | _aThe Dutch water boards have recently completed a performance measurement and evaluation project for waste-water treatment. This project was intended to strengthen the boards' accountability to their stakeholders and to identify starting points for performance improvement. The Balanced Scorecard was used as a framework to develop a broad set of performance indicators. This article describes the benchmarking project and how the Dutch water boards intend to use the results to improve performance. Finally, the Dutch project is compared with the UK's Best Value project | |
| 773 | 0 | 8 |
_tPublic Money & Management _g23, 2, p. 113-118 _dOxford : Blackwell Publishing, April 2003 _xISSN 0954-0962 _w |
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_a20060125 _b1644^b _cAnaluiza |
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_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c14699 _d14699 |
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| 041 | _aeng | ||