000			01435naa a2200169uu 4500
001			6012616193417
003			OSt
005			20190211160623.0
008			060126s2006 xx ||||gr |0|| 0 eng d
100	1		_aBOWERMAN, Mary _923180
245	1	0	_aIsomorphism Without Legitimacy? : _bthe case of the business excellence model in local government
260			_aOxford : _bBlackwell Publishing, _cApril-June 2002
520	3		_aThe White Paper 'Modern Local Government: In Touch with the People' suggested the Business Excellence Model as a way for local authorities to demonstrate Best Value in service delivery. The author uses the concept of isomorphism, developed within institutional theory, to explain the progress of the Model in local government. She draws out some important lessons: first, central government needs to be beware of its ability to create coercive isomorphic forces, which can lead to unintended consequences. Second, local authorities should embark on new initiatives only if they are convinced of a practical benefit to the organization. Alternatively, where conferment of legitimacy is the desired result, they should wait until the bandwagon is well and truly rolling towards a named destination before they join it
773	0	8	_tPublic Money & Management _g22, 2, p. 47-52 _dOxford : Blackwell Publishing, April-June 2002 _xISSN 0954-0962 _w
942			_cS
998			_a20060126 _b1619^b _cAnaluiza
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c14732 _d14732
041			_aeng