| 000 | 00829naa a2200193uu 4500 | ||
|---|---|---|---|
| 001 | 6032210361621 | ||
| 003 | OSt | ||
| 005 | 20190211160716.0 | ||
| 008 | 060322s2006 xx ||||gr |0|| 0 eng d | ||
| 100 | 1 |
_aKUJALA, Dr. Jaakko _923507 |
|
| 245 | 1 | 0 |
_aThe value of customer satisfaction surveys for project-based organizations : _bsymbolic, technical, or none |
| 260 |
_aAmsterdam : _bElsevier, _cJuly 2005 |
||
| 650 | 4 |
_aProject-based management; Value; Customer satisfaction measurement; Implementation; Institutional theory; Organizational culture _923508 |
|
| 700 | 1 |
_aAHOLA, Tuomas _923509 |
|
| 773 | 0 | 8 |
_tInternational Journal of Project Management _g23, 5, p. 404-409 _dAmsterdam : Elsevier, July 2005 _xISSN 0263-7863 _w |
| 942 | _cS | ||
| 998 |
_a20060322 _b1036^b _cNatália |
||
| 998 |
_a20060322 _b1037^b _cNatália |
||
| 999 |
_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c15038 _d15038 |
||
| 041 | _aeng | ||