000 00686naa a2200169uu 4500
001 6032415254921
003 OSt
005 20190211160801.0
008 060324s2006 xx ||||gr |0|| 0 eng d
100 1 _aTSHANDU, Zwelakhe
_923759
245 1 0 _aCitizen satisfaction survey :
_ba national review of the delivery of social services in the new South Africa
260 _aThousand Oaks, CA :
_bSage publications,
_cSept. 2005
773 0 8 _tInternational Review of Administrative Sciences
_g71, 3, p. 493-519
_dThousand Oaks, CA : Sage publications, Sept. 2005
_xISSN 00208523
_w
942 _cS
998 _a20060324
_b1525^b
_cNatália
998 _a20140206
_b1604^b
_cPedro
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c15163
_d15163
041 _aeng