000 | 00686naa a2200169uu 4500 | ||
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001 | 6032415254921 | ||
003 | OSt | ||
005 | 20190211160801.0 | ||
008 | 060324s2006 xx ||||gr |0|| 0 eng d | ||
100 | 1 |
_aTSHANDU, Zwelakhe _923759 |
|
245 | 1 | 0 |
_aCitizen satisfaction survey : _ba national review of the delivery of social services in the new South Africa |
260 |
_aThousand Oaks, CA : _bSage publications, _cSept. 2005 |
||
773 | 0 | 8 |
_tInternational Review of Administrative Sciences _g71, 3, p. 493-519 _dThousand Oaks, CA : Sage publications, Sept. 2005 _xISSN 00208523 _w |
942 | _cS | ||
998 |
_a20060324 _b1525^b _cNatália |
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998 |
_a20140206 _b1604^b _cPedro |
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999 |
_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c15163 _d15163 |
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041 | _aeng |