000			01622naa a2200205uu 4500
001			6032417193421
003			OSt
005			20190211160808.0
008			060324s2006 xx ||||gr |0|| 0 eng d
100	1		_aDUGDALE, Anni _923777
245	1	0	_aAccessing e-government : _bchallenges for citizens and organizations
260			_aThousand Oaks, CA : _bSage publications, _cMarch 2005
520	3		_aThe Internet is becoming more integral to governments and their modes of doing business and delivering services. This is creating a new imperative to address the digital divide. In Australia, as shown in this article, citizens who are the biggest users of government services are the least likely to be connected to the internet. What can be done to connect the unconnected? The article explores what has been learned from some of the Australian initiatives for connecting the unconnected to online government services. It concludes that greater attention to community-based human capital development is needed. It gives examples of factors needed for success in building socially marginalized communities’ interest, enthusiasm and capacity to interact and communicate via online technologies, thereby contributing to how successful e-government can be in delivering gains in efficiency and improved services.
700	1		_aDALY, Anne _923778
700	1		_aPAPANDREA, Franco _923779
700	1		_aMALEY, Maria _96529
773	0	8	_tInternational Review of Administrative Sciences _g71, 1, p. 109-118 _dThousand Oaks, CA : Sage publications, March 2005 _xISSN 0020-8523 _w
942			_cS
998			_a20060324 _b1719^b _cNatália
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c15181 _d15181
041			_aeng