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100 1 _aDEHART-DAVIS, Leisha
_92802
245 1 0 _aRed Tape and Public Employees :
_bDoes Perceived Rule Dysfunction Alienate Managers?
260 _aLondon, UK :
_bOxford Journals,
_cJanuary 2005
520 3 _aThis study explores the relationship between organizational red tape and work alienation. While bureaucratic controls have long been considered sources of worker detachment, the relationship between red tape and managerial alienation has not been explicitly tested. When managers encounter rules, regulations, or procedures that seem pointless yet burdensome, these encounters may simultaneously trigger the key psychological ingredients of alienation—powerlessness and meaninglessness. These in turn are expected to reduce organizational commitment, job involvement, and job satisfaction, alienation indicators used in this study. To test these expectations, the study uses data from the National Administrative Studies Project (NASP-II). NASP-II surveyed managers in state health and human service agencies, producing a response rate of approximately 53 percent. Statistical analyses indicate that perceived personnel red tape is a consistently negative and statistically significant influence in all alienation models. Perceived organizational red tape is statistically significant and negative in all but the job involvement model. Other bureaucratic control mechanisms included in the models also appear to be sources of alienation, including centralization and technology routineness. However, formalization appears to be a mitigating, not exacerbating, influence on alienation. Considered together, these results suggest that red tape and other forms of bureaucratic control have adverse effects on the psychological attachment felt by public managers to their workplace.
700 1 _aPANDEY, Sanjay K.
_98096
773 0 8 _tJournal of Public Administration Research and Theory
_g15, 1, p. 133-148
_dLondon, UK : Oxford Journals, January 2005
_xISSN 1053-1858
_w
942 _cS
998 _a20060328
_b1054^b
_cNatália
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c15246
_d15246
041 _aeng