000 01503naa a2200217uu 4500
001 6032816104621
003 OSt
005 20241227111432.0
008 060328s2006 xx ||||gr |0|| 0 eng d
100 1 _923142
_aAndrews, Rhys
245 1 0 _aRepresentative Bureaucracy, Organizational Strategy, and Public Service Performance :
_bAn Empirical Analysis of English Local Government
260 _aLondon, UK :
_bOxford journals,
_cOctober 2005
520 3 _aThe theory of representative bureaucracy suggests that organizations perform better if their workforces reflect the characteristics of their constituent populations. The management literature implies that the impact of representative bureaucracy is contingent on organizational strategy. Our empirical evidence on English local government is inconsistent with the basic theory of representative bureaucracy but supports a moderating effect of organizational strategy. Representative bureaucracy is negatively associated with citizens' perceptions of local authority performance. However, organizations pursuing a prospector strategy are able to mitigate this negative relationship.
700 1 _91396
_a Boyne, George A.
700 1 _916327
_aMeier, Kenneth J.
700 1 _aJR.,Laurence J. O'Toole
_923971
700 1 _aWALKER, Richard M.
_916544
773 0 8 _tJournal of Public Administration Research and Theory
_g15, 4, p. 489-504
_dLondon, UK : Oxford journals, October 2005
_xISSN 1053-1858
_w
942 _cS
998 _a20060328
_b1610^b
_cNatália
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c15263
_d15263
041 _aeng