000			01766naa a2200217uu 4500
001			6041711251721
003			OSt
005			20190211161026.0
008			060417s2006 xx ||||gr |0|| 0 eng d
100	1		_aÇIÇEK, Murat Cem _924549
245	1	0	_aA team performance measurement model for continuous improvement
260			_aUK : _bRoutledge, _cMay 2005
520	3		_aWe propose a performance measurement model for providing feedback to total quality teams with the purpose of improvement. This model empowers the teams for their own performance measurement. The management should provide necessary training and facilitation to the teams for effective use of the model. The model has four components: team structure, inputs, processes, and outputs. It suggests methods for developing measures in each component, as well as use of radar charts for presenting measurement results. Teams should work together for developing the measures and necessary data collection mechanisms. The management should validate the appropriateness of the measurement systems developed with regard to organizational policies, goals and objectives. The model has been applied to a health care team for a measurement period. Results are discussed, and suggestions are made for implementing the model in other environments far from a total quality setting.
650		4	_aTeam performance management, total quality, performance measurement and appraisal, health care teams _924550
700	1		_aKÖKSAL, Gülser _924551
700	1		_aÖZDEMIREL, Nur Evin _924552
773	0	8	_tTotal Quality Management & Business Excellence _g16, 3, p. 331 - 349 _dUK : Routledge, May 2005 _xISSN 1478-3363 _w
942			_cS
998			_a20060417 _b1125^b _cNatália
998			_a20081210 _b1031^b _cZailton
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c15585 _d15585
041			_aeng