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005 20190211161030.0
008 060417s2006 xx ||||gr |0|| 0 eng d
100 1 _aLAGODIMOS, A. G.
_924596
245 1 0 _aThe penetration of ISO 9000 Certification in Greek Industries
260 _aUK :
_bRoutledge,
_cJune 2005
520 3 _aConsideration is given to a systematic evaluation of the actual penetration of both ISO 9000 certification as well as different certification agencies in Greek industries. After identifying nearly all certified enterprises in Greece by the end of the year 2002, a large cluster of 1479 enterprises (circa 59.4% of all certifications), for which published information was available, is analysed. The data used concern both individual enterprises and demographic averages for respective industrial activities (determined by industry and sector). Statistical analysis reveals ISO 9000 to be mainly accepted in manufacture, with both services and commerce seriously lagging behind. Analysis by sector, a more detailed activity indicator, shows marked ISO 9000 penetration differences between sectors, suggesting the influence of activity-related practices as one of the major certification drivers. Although not uniform across activities, evidence is also provided relating large and profitable enterprises with certifications. Finally, analysis of all main certification agencies identified in Greece demonstrates that (with one exception) the choice of agency, although dependent on industrial activity, is mostly independent of certified enterprise's size and profitability.
650 4 _aQuality systems
_924597
650 4 _aPenetration
_924598
650 4 _aSize
_924599
650 4 _aProfitability
_924600
650 4 _aCertification drivers
_924601
700 1 _aDERVITSIOTIS, K. N.
_924602
700 1 _aKIRKAGASLIS, S. E.
_924603
773 0 8 _tTotal Quality Management & Business Excellence
_g16, 4, p. 505 - 527
_dUK : Routledge, June 2005
_xISSN 1478-3363
_w
942 _cS
998 _a20060417
_b1228^b
_cNatália
998 _a20081212
_b1047^b
_cZailton
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c15596
_d15596
041 _aeng