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008 | 060417s2006 xx ||||gr |0|| 0 eng d | ||
100 | 1 |
_aLAGODIMOS, A. G. _924596 |
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245 | 1 | 0 | _aThe penetration of ISO 9000 Certification in Greek Industries |
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_aUK : _bRoutledge, _cJune 2005 |
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520 | 3 | _aConsideration is given to a systematic evaluation of the actual penetration of both ISO 9000 certification as well as different certification agencies in Greek industries. After identifying nearly all certified enterprises in Greece by the end of the year 2002, a large cluster of 1479 enterprises (circa 59.4% of all certifications), for which published information was available, is analysed. The data used concern both individual enterprises and demographic averages for respective industrial activities (determined by industry and sector). Statistical analysis reveals ISO 9000 to be mainly accepted in manufacture, with both services and commerce seriously lagging behind. Analysis by sector, a more detailed activity indicator, shows marked ISO 9000 penetration differences between sectors, suggesting the influence of activity-related practices as one of the major certification drivers. Although not uniform across activities, evidence is also provided relating large and profitable enterprises with certifications. Finally, analysis of all main certification agencies identified in Greece demonstrates that (with one exception) the choice of agency, although dependent on industrial activity, is mostly independent of certified enterprise's size and profitability. | |
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_aQuality systems _924597 |
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650 | 4 |
_aPenetration _924598 |
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650 | 4 |
_aSize _924599 |
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650 | 4 |
_aProfitability _924600 |
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650 | 4 |
_aCertification drivers _924601 |
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700 | 1 |
_aDERVITSIOTIS, K. N. _924602 |
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700 | 1 |
_aKIRKAGASLIS, S. E. _924603 |
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773 | 0 | 8 |
_tTotal Quality Management & Business Excellence _g16, 4, p. 505 - 527 _dUK : Routledge, June 2005 _xISSN 1478-3363 _w |
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_a20060417 _b1228^b _cNatália |
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_a20081212 _b1047^b _cZailton |
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_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c15596 _d15596 |
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041 | _aeng |