000			01853naa a2200229uu 4500
001			6041713504421
003			OSt
005			20190211161035.0
008			060417s2006 xx ||||gr |0|| 0 eng d
100	1		_aLIN, Chinho _924639
245	1	0	_aA knowledge creation model for ISO 9001¡Ã2000
260			_aUK : _bRoutledge, _cJuly 2005
520	3		_aISO 9000 has become a favoured system for many organizations embarking on quality improvement. ISO 9001:2000 is an information-sharing tool that an organization can use to gain the knowledge needed to enhance quality and performance. It also provides a ready framework for ordering and structuring an organization's knowledge. Knowledge creation focuses on generating new knowledge, and knowledge can be re-used and new knowledge can be integrated with current knowledge to develop even more valuable knowledge to improve performance. In this paper, we illustrate a knowledge creation model for ISO 9001:2000. It is a comprehensive framework for researchers to conduct case studies to explore the knowledge management activities in ISO 9001:2000. In addition, we explore the knowledge creation opportunity within ISO 9001:2000 and discuss the knowledge created within ISO 9001:2000. This architecture offers an initial model for organizations that want to facilitate their knowledge flows in ISO 9001:2000 and further proceed with their knowledge management systems in ISO 9001:2000 in practical applications.
650		4	_aISO 9001¡Ã2000 _912631
650		4	_aKnowledge creation model _924640
650		4	_aKnowledge creation opportunity _924641
700	1		_aWU, Chuni _924642
773	0	8	_tTotal Quality Management & Business Excellence _g16, 5, p. 657 - 670 _dUK : Routledge, July 2005 _xISSN 1478-3363 _w
942			_cS
998			_a20060417 _b1350^b _cNatália
998			_a20081212 _b1025^b _cZailton
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c15606 _d15606
041			_aeng