000			01275naa a2200205uu 4500
001			6041715344121
003			OSt
005			20190211161042.0
008			060417s2006 xx ||||gr |0|| 0 eng d
100	1		_aJAMBEKAR, Anil B. _924709
245	1	0	_aViewing personal quality management through a systems thinking lens
260			_aUK : _bRoutledge, _cSeptember 2005
520	3		_aThis paper examines personal quality management projects through a systems thinking lens. This is accomplished by the processes used and issues faced by students who were asked to undertake term-long projects as a part of their assessment activities in a quality management course. Because the feedback from their own actions is rapid while working within the framework of personal quality management, it becomes possible to learn about the important systemic issues in a relatively short duration. Visual representation using systems thinking tools preserves the lessons learned.
650		4	_aPersonal quality management _924710
650		4	_aSystems thinking _924711
650		4	_aCausal loops _924712
773	0	8	_tTotal Quality Management & Business Excellence _g16, 7, p. 877 - 886 _dUK : Routledge, September 2005 _xISSN 1478-3363 _w
942			_cS
998			_a20060417 _b1534^b _cNatália
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c15623 _d15623
041			_aeng