000			01374naa a2200241uu 4500
001			6041717141721
003			OSt
005			20190211161047.0
008			060417s2006 xx ||||gr |0|| 0 eng d
100	1		_aUNWIN, Steve _924752
245	1	0	_aBusiness, science, art and the mindset for excellence
260			_aUK : _bRoutledge, _cOctober- November 2005
520	3		_aIn addressing the growing need for performance improvement in all spheres, effort is being focused on the development and refinement of continuous improvement tools, the use of which meet with mixed results. This effort is I believe misdirected as it ignores in large part that their value is derived from the interaction of the tools and their users. What is required are not new tools, new things to see, but a change in the mindset of the user, new ways of seeing. This paper outlines this change in mindset, from change journeys as daytrips to journeys of exploration, and illustrates this new way of seeing.
650		4	_aMindset _924753
650		4	_aParadigma _918642
650		4	_aExploração _924754
650		4	_aExcursão _924755
650		4	_aQualidade _912842
773	0	8	_tTotal Quality Management & Business Excellence _g16, 8-9, p. 1031 - 1040 _dUK : Routledge, October- November 2005 _xISSN 1478-3363 _w
942			_cS
998			_a20060417 _b1714^b _cNatália
998			_a20130801 _b0938^b _ckarina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c15636 _d15636
041			_aeng