| 000 | 01483nam a2200373uu 4500 | ||
|---|---|---|---|
| 999 |
_c16592 _d16592 |
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| 001 | 6051910372420 | ||
| 003 | OSt | ||
| 005 | 20240719063015.0 | ||
| 008 | 060519s2006 xx ||||g| |0|| 0 eng d | ||
| 040 |
_aBR-BrENAP _bPt_BR |
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| 041 |
_aeng _afre |
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| 090 |
_a353.48 _bC21258c |
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| 999 | _bPHL2MARC21 1.1 | ||
| 110 | 2 |
_911807 _aCanadian Centre for Management Development |
|
| 245 | 1 | 0 |
_aCitizen-centred service : _bresponding to the needs of canadians |
| 260 |
_aOttawa : _bThe Learning Centre, _c1999 |
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| 300 | _a21 p. | ||
| 500 | _aTexto bilingüe em Francês e Inglês. | ||
| 505 | 8 | 0 |
_t-The purpose of this handbook _t-What is the citizen-centred service network? _t-What is citizen-centred service be important to me? _t-What do citizens think about government service? _t-We are doing better than we thought, but how do we improve from here? _t-A holistic perspective on service _t-Moving from information to action: Some key questions _t-Commiting to action _t-Where to find help: Additional Resources |
| 650 | 4 |
_aCidadania _912902 |
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| 650 | 4 |
_aAcesso à Informação _913150 |
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| 650 | 4 |
_aPolítica de Governo _912929 |
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| 650 | 4 |
_aAtendimento ao Cidadão _912988 |
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| 650 | 4 |
_912780 _aServiço Público |
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| 650 | 4 |
_912277 _a Avaliação |
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| 650 | 4 |
_aQualidade _912842 |
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| 650 | 4 |
_aInternet _912031 |
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| 650 | 4 |
_aTransparência Governamental _916210 |
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| 650 | 4 |
_aManual _912910 |
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| 650 | 4 |
_aAmérica do Norte _913006 |
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| 650 | 4 |
_aCanadá _913666 |
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| 909 |
_a202311 _bkelly |
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| 942 |
_cG _2ddc |
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