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041			_aeng
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100	1		_97996 _a Osborne, Stephen P.
245	1	0	_aManaging change and innovation in public service organizations / _cpor Stephen P. Osborne e Kerry Brown. --
260			_aInglaterra : _bRoutledge, _c2005.
300			_a262 p. : _bil.
490	0		_aRoutledge Masters in Public Management
505	8	0	_tPart I - Introduction _t1. Change and innovation in public service organizations: planned and emergent phenomena _t2. The volatile environment of public service organizations _t3. Assessing the need for change and innovation _tPart II - Managing change in public service organizations _t4. The processes of change in public services and public service organizations _t5. Organizational culture and managing change in public service organizations _t6. Implementing change in public service organizations _tPart III - Managing innovation in public service organizations _t7. Understanding and managing innovation in public services _t8. Developing and supporting innovators in public service organizations _t9. Managing the process of innovation in public services _tPart IV - Conclusions _t10. Sustaining change and innovation in public services and public service organizations _t11. Key lessons and issues for the future
650		0	_968148 _aInovação no Setor Público
650		0	_912780 _aServiço Público
650		0	_aMudança Organizacional _912138
650		0	_927651 _aModernização Administrativa
700	1		_aBrown, Kerry _91519
909			_a202407 _bRaynara
942			_cG