000 01694naa a2200229uu 4500
001 6121116330621
003 OSt
005 20190211161622.0
008 061211s1997 xx ||||gr |0|| 0 eng d
100 1 _aBROCKNER, Joel
_91487
245 1 0 _aWhen trust matters :
_bthe moderating effect of outcome favorability
260 _aIthaca :
_bJohnson Graduate School of Management,
_cSeptember 1997
520 3 _aThe studies reported here evaluated the conditions under which the relationship between employees' trust in and support for organizational authorities will be more or less pronounced. We hypothesized that employees' trust in organizational authotities would be more strongly related to their support for the authorities when they perceived the outcomes associated with authorities' decisions to be relatively unfavorable. The results of three field studies, in markedly different contexts, supported this predictions. In essence, the establishment of trust seemes to be a potent force in overcoming the otherwise adverse reactions that employees may exhibit in reaction to decisions yielding unfavorable outcomes. Theoretical implications for the literatures on organizational trust and organizational justice are discussed, as are some practical implications and limitations of the studies
700 1 _aSIEGEL, Phyllis A.
_928968
700 1 _aDALY, Joseph P.
_928969
700 1 _aMARTIN, Christopher
_928970
700 1 _aTYLER, Tom
_928971
773 0 8 _tAdministrative Science Quarterly
_g42, 3, p. 558-583
_dIthaca : Johnson Graduate School of Management, September 1997
_xISSN 00018392
_w
942 _cS
998 _a20061211
_b1633^b
_cNatália
998 _a20101029
_b1130^b
_cCarolina
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c20593
_d20593
041 _aeng