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008 | 061211s1997 xx ||||gr |0|| 0 eng d | ||
100 | 1 |
_aBROCKNER, Joel _91487 |
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245 | 1 | 0 |
_aWhen trust matters : _bthe moderating effect of outcome favorability |
260 |
_aIthaca : _bJohnson Graduate School of Management, _cSeptember 1997 |
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520 | 3 | _aThe studies reported here evaluated the conditions under which the relationship between employees' trust in and support for organizational authorities will be more or less pronounced. We hypothesized that employees' trust in organizational authotities would be more strongly related to their support for the authorities when they perceived the outcomes associated with authorities' decisions to be relatively unfavorable. The results of three field studies, in markedly different contexts, supported this predictions. In essence, the establishment of trust seemes to be a potent force in overcoming the otherwise adverse reactions that employees may exhibit in reaction to decisions yielding unfavorable outcomes. Theoretical implications for the literatures on organizational trust and organizational justice are discussed, as are some practical implications and limitations of the studies | |
700 | 1 |
_aSIEGEL, Phyllis A. _928968 |
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700 | 1 |
_aDALY, Joseph P. _928969 |
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700 | 1 |
_aMARTIN, Christopher _928970 |
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700 | 1 |
_aTYLER, Tom _928971 |
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773 | 0 | 8 |
_tAdministrative Science Quarterly _g42, 3, p. 558-583 _dIthaca : Johnson Graduate School of Management, September 1997 _xISSN 00018392 _w |
942 | _cS | ||
998 |
_a20061211 _b1633^b _cNatália |
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998 |
_a20101029 _b1130^b _cCarolina |
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999 |
_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c20593 _d20593 |
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041 | _aeng |