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| 001 | 6122015444123 | ||
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| 005 | 20190211161835.0 | ||
| 008 | 061220s2006 xx ||||gr |0|| 0 eng d | ||
| 100 | 1 |
_aOLDROYD, James B _929310 |
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| 245 | 1 | 0 | _aThe quest for customer focus |
| 260 |
_aBoston : _bHarvard University-Graduate School of Business Administration, _cApril 2005 |
||
| 700 | 1 |
_aGULATI, Ranjay _94449 |
|
| 773 | 0 | 8 |
_tHarvard Business Review _g83, 4, p. 92-101 _dBoston : Harvard University-Graduate School of Business Administration, April 2005 _xISSN 0017-8012 _w |
| 942 | _cS | ||
| 998 |
_a20061220 _b1544^b _cCarolina |
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| 998 |
_a20070119 _b1510^b _cZailton |
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_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c20894 _d20894 |
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| 041 | _aeng | ||