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| 008 | 061221s2006 xx ||||gr |0|| 0 eng d | ||
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_aKUMAR, V _919268 |
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| 245 | 1 | 0 | _aGetting the most out of all your customers |
| 260 |
_aBoston : _bHarvard University-Graduate School of Business Administration, _cJuly - August 2004 |
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| 700 | 1 |
_aREINARTZ, Werner _98846 |
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| 700 | 1 |
_aTHOMAS, Jacquelyn S _929364 |
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| 773 | 0 | 8 |
_tHarvard Business Review _g82, 7/8, p. 116-123 _dBoston : Harvard University-Graduate School of Business Administration, July - August 2004 _xISSN 0017-8012 _w |
| 942 | _cS | ||
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_a20061221 _b1335^b _cCarolina |
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_a20070122 _b1520^b _cZailton |
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_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c20952 _d20952 |
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| 041 | _aeng | ||