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| 100 | 1 |
_aKARMARKAR, Uday _929367 |
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| 245 | 1 | 0 | _aWill you survive the services revolution? |
| 260 |
_aBoston : _bHarvard University-Graduate School of Business Administration, _cJune 2004 |
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| 773 | 0 | 8 |
_tHarvard Business Review _g82, 6, p. 100-107 _dBoston : Harvard University-Graduate School of Business Administration, June 2004 _xISSN 0017-8012 _w |
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_a20061221 _b1352^b _cCarolina |
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_a20070119 _b1111^b _cZailton |
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_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c20959 _d20959 |
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| 041 | _aeng | ||