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| 001 | 7010919443223 | ||
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| 005 | 20190211162157.0 | ||
| 008 | 070109s2007 xx ||||gr |0|| 0 eng d | ||
| 100 | 1 |
_aGREENWALD, Bruce _929265 |
|
| 245 | 1 | 0 | _aManaging our way to higher service-sector productivity |
| 260 |
_aBoston : _bHarvard University-Graduate School of Business Administration, _cJuly - August 1997 |
||
| 700 | 1 |
_aBIEMA, Michael Van _929898 |
|
| 773 | 0 | 8 |
_tHarvard Business Review _g75, 4, p. 87-97 _dBoston : Harvard University-Graduate School of Business Administration, July - August 1997 _xISSN 0017-8012 _w |
| 942 | _cS | ||
| 998 |
_a20070109 _b1944^b _cCarolina |
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_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c21405 _d21405 |
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| 041 | _aeng | ||