000 00657naa a2200169uu 4500
001 7011116031523
003 OSt
005 20190211162234.0
008 070111s2007 xx ||||gr |0|| 0 eng d
100 1 _aLARKIN, Sandar.
_930074
245 1 0 _aReaching and changing frontline employees
260 _aBoston :
_bHarvard University-Graduate School of Business Administration,
_cMay - June 1996
700 1 _aLARKIN, TJ
_930075
773 0 8 _tHarvard Business Review
_g74, 3, p. 95-109
_dBoston : Harvard University-Graduate School of Business Administration, May - June 1996
_xISSN 0017-8012
_w
942 _cS
998 _a20070111
_b1603^b
_cCarolina
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c21568
_d21568
041 _aeng