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| 100 | 1 |
_aSCHLESINGER, Leonard A. _930161 |
|
| 245 | 1 | 0 | _aRealize your customers' full profit potential |
| 260 |
_aBoston : _bHarvard University-Graduate School of Business Administration, _cSeptember - October 1995 |
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| 700 | 1 |
_aGRANT, Alan W.H _930162 |
|
| 773 | 0 | 8 |
_tHarvard Business Review _g73, 5, p. 59-75 _dBoston : Harvard University-Graduate School of Business Administration, September - October 1995 _xISSN 0017-8012 _w |
| 942 | _cS | ||
| 998 |
_a20070112 _b1747^b _cCarolina |
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_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c21658 _d21658 |
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| 041 | _aeng | ||