000			04140nam a2200409uu 4500
001			2004
003			OSt
005			20210824062536.0
008			001031s1996 xx ||||g| |0|| 0 eng d
020			_a0787901946
090			_a1 _bH23617ha
245	1	0	_aHandbook of public administration
250			_a2. ed
260			_aSan Francisco : _bJossey-Bass , _c1996
300			_a769 p.
490	0		_aThe Jossey-Bass Public Admibnistration
505	8	0	_tPart one: the challenge of managing the changing public sector _tGoverning at the millenium - Donald F. Kettl _tThe national government in transition - Chester A. Newland _tEngines of change: leading from the states - Carl W. Stenberg _tAdjusting to changing expectations at the local level - Beverly A. Cigler _tThe changing character of the public sector - H. Brinton Milward _tPart two: the keystones of accountability and responsiveness _tEnhancing accountability - Barbara S. Romzek _tUnderstanding what the law says about administrative responsibility - Philip J. Cooper _tAchieving high performance in public organizations - Sandra J. Hale _tBuilding an effective organizational culture - Hal G. Rainey _tPart three: shaping and implementing policy - from political arenas to program delivery _tDeveloping effective relations with legislatures - Anne M. Khademian _tEmpowering citizens - John Parr and David Lampe _tManaging intergovernmental processes - Robert Agranoff _tDesigning effective programs - Carson K. Eoyang and Peter D. Spencer _tImplementing public programs - Laurence J. O'Toole, Jr _tManaging contracts and grants - Rosemary O'Leary _tPart four: effective budgeting and fiscal administration _tStrategies for the new budgeting - Irene S. Rubin _tBudgeting for public programs - Glen Hahn Cope _tDesigning and administering government revenue systems - John L. Mikesell _tMeasuring and reporting financial condition - Robert Berne _tAdministering public debt - Craig L. Johnson _tPart five: managing human resources _tEvolving public service systems - Patricia W. Ingraham _tEnhancing employee performance - Lois Recascino Wise _tTraining and development for organizational performance - Marjorie L. Budd and Mary L. Broad _tRealizing the promise of diversity - Sonia M. Ospina _tManaging relations with organized employees - Richard C. Kearney _tPart six: tools to promote effectiveness _tStrategic planning options for the public sector - John M. Bryson and William and D. Roering _tLeading and managing strategic change - Douglas C. Eadie _tFacilitating organizational development and change - Robert T. Golembiewski _tListening to customers - Michael Barzelay and Catherine Moukheibir _tTracking the quality of services - Harry P. Hatry _tEvaluating public programs - Kathryn E. Newcomer _tManaging information systems - Kenneth L. Kraemer _tDesigning and managing the procurement processs - Susan A. MacManus _tPart seven: public administration _tLeading in a shared-power world - Barbara C. Crosby _tManaging conflicts creatively - Sue R. Faerman _tNegotiating for the public good - Lisa B. Bingham _tCommunicating effectively - James L. Garnett _tDeveloping intrapersonal skills - Robert B. Denhardt and Maria P. Aristigueta _tPart eight: the professional practice of public administration _tProfessional standards and ethics - Carol W. Lewis and Bayard L. Catron _tUnderstanding your liability as a public administrator - Charles R. Wise _tEffective enterprises, effective administrators - James L. Perry
650		4	_aAdministração Federal _912022
650		4	_aAdministração Municipal _912030
650		4	_aAccountability _913130
650		4	_aServiço Público _912780
650		4	_aDesempenho Organizacional _912927
650		4	_aResponsabilidade _913609
650		4	_aPrograma _913329
650		4	_aGestão de Pessoas _912017
650		4	_912165 _a Orçamento Público
650		4	_aComportamento Organizacional _912914
650		4	_aCapacitação Profissional _912540
650		4	_912235 _a Setor Público
650		4	_aBens Públicos _912177
650		4	_aAgente de Mudança _912919
942			_cC
998			_a20001031 _bElda _cElda
998			_a20130828 _b1703^b _cIsabel
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c2189 _d2189
700			_a
041			_aeng