000 01023nam a2200217uu 4500
001 2036
003 OSt
005 20190211154053.0
008 001031s1993 xx ||||g| |0|| 0 eng d
090 _a2.16
_bR6446q
100 1 _aROBERTS, Harry V
_99032
245 1 0 _aQuality is personal :
_ba foundation for total quality management
260 _aNew York :
_bFree Press,
_c1993
300 _a169 p.
505 8 0 _tForeword
_tTips for the reader
_tAcknowledgments
_tIntroduction
_t1. Quality, personal quality, and personal quality checklists
_t2. How to get started on your own personal quality checklist
_t3. Experiences with personal quality checklists
_t4. Other routes to personal quality improvement
_t5. Beyond personal quality
_tConclusion
_tAppendix: elementary statistics tutorial based on personal quality
_tIndex
_tAbout the authors
650 4 _aQualidade Total
_913039
700 1 _aSERGESKETTER, Bernard F
_914118
942 _cG
998 _a20001031
_bElda R
_cElda Raphael
998 _a20070803
_b1412^b
_cPaloma
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c2221
_d2221
041 _aeng