| 000 | 01133naa a2200193uu 4500 | ||
|---|---|---|---|
| 001 | 7012917315510 | ||
| 003 | OSt | ||
| 005 | 20190211162434.0 | ||
| 008 | 070129s2007 xx ||||gr |0|| 0 eng d | ||
| 100 | 1 |
_aROSENTHAL, Patrice _930655 |
|
| 245 | 1 | 0 |
_aConsuming work : _bfront-line workers and their customers in jobcentre plus |
| 260 |
_aBradford, UK : _bEmerald, _c2006 |
||
| 520 | 3 | _aThe purpose of this paper is to present a conceptual and empirical analysis of the rationale and enactment of consumer discourses in reformed British welfare administration, through a focus on consumption and the service interaction. The paper aims to explore how administrators use these discourses to manage consumption in particular ways in order to promote individual enterprise and employability, and analyse the pivotal role of front-line workers in these efforts | |
| 700 | 1 |
_aPECCEI, Riccardo _930656 |
|
| 773 | 0 | 8 |
_tInternational Journal of Public Sector Management _g19, 7, p. 659-672 _dBradford, UK : Emerald, 2006 _xISSN 0951-3558 _w |
| 942 | _cS | ||
| 998 |
_a20070129 _b1731^b _cTiago |
||
| 998 |
_a20070131 _b1105^b _cZailton |
||
| 999 |
_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c22282 _d22282 |
||
| 041 | _aeng | ||