000			01236naa a2200169uu 4500
001			7021518003423
003			OSt
005			20190211162622.0
008			070215s2007 xx ||||gr |0|| 0 eng d
100	1		_aBARRETT, Pat _9827
245	1	0	_aPerformance Standards and evaluation
260			_aOxford : _bBlackwell Publishers Limited, _cSeptember 1997
520	3		_aThe benefits of performance monitoring for public services are identified as greater transparency of objectives and accountability for results. This article considers recent experience in developing standards to evaluate efficiency and effectiveness of public services. In broad terms this is being done through performance information which is a much more encompassing concept than standards or indicators. Such information is an element of an accountability framework that provides greater management autonomy and flexibility and extends to the private sector which is increasingly providing, or involved with the provision of, public services
773	0	8	_tAustralian Journal of Public Administration _g56, 3, p. 96-105 _dOxford : Blackwell Publishers Limited, September 1997 _xISSN 0313-6647 _w
942			_cS
998			_a20070215 _b1800^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c22715 _d22715
041			_aeng