000			01446naa a2200169uu 4500
001			7022116470023
003			OSt
005			20190211162638.0
008			070221s2007 xx ||||gr |0|| 0 eng d
100	1		_aSACALES, Bill _931223
245	1	0	_aPerformance monitoring public services in Australia
260			_aOxford : _bBlackwell Publishers Limited, _cMarch 1997
520	3		_aThe industry commission, the former Bureau of Industry Economics and the Economic Planning Advisory Commission have amalgamated on an administrative basis to prepare for the formation of the Productivity Commission. Legislation establishing the new commission is before parliament. The industry commission has been involved in a number of projects that monitor the performance of a range of government services across Australia. The first monitors the performance of a large number of Australia's major government trading enterprises and the second has begun the process of monitoring the performance of a range of a range of government service providers. This article outlines why measuring and monitoring performance can be used to improve public sector performance and provides two examples of how this tool can succesfully be used in practice
773	0	8	_tAustralian Journal of Public Administration _g56, 1, p. 100-109 _dOxford : Blackwell Publishers Limited, March 1997 _xISSN 0313-6647 _w
942			_cS
998			_a20070221 _b1647^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c22757 _d22757
041			_aeng