000			01737naa a2200193uu 4500
001			7031418224423
003			OSt
005			20190211162755.0
008			070314s2007 xx ||||gr |0|| 0 eng d
100	1		_aVIGODA, Eran. _911041
245	1	0	_amanagerial quality, administrative performance and trust in governance : _b
260			_aOxford : _bBlackwell Publishers Limited, _cSeptember 2003
520	3		_aThe relationship between managerial quality, administrative performance and citizens' trust in government and in public administration systems is a field of study that so far has not received adequate scholarly attention. This article explores some interrelationships between these variables and empirically tests between causality, if it exists, between performance and trust. Applying a technique of structural equation modelling (SEM) with LISREL 8.3 the study examined a sample of 345 Israeli citizens and compared three alternative models. The second model that showed a quality ¨ performance ¨ trust relationship fitted the data best. However, the third model also had some advantages worthy of elaboration. Thus, we concluded that administrative performance may be treated as a precondition to trust in governance rather than trust serving as the precondition to performance. The article ends with further discussion of the findings and their meaning in light of the democratic, bureaucratic and new public management theory
700	1		_aYUVAL, Fany _931544
773	0	8	_tAustralian Journal of Public Administration _g62, 3, p. 12-25 _dOxford : Blackwell Publishers Limited, September 2003 _xISSN 0313-6647 _w
942			_cS
998			_a20070314 _b1822^b _cCarolina
998			_a20070314 _b1827^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c23112 _d23112
041			_aeng