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040 _aBR-BrENAP
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041 _aeng
090 _a658.4013
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999 _bPHL2MARC21 1.1
100 1 _a Cohen, Steven
_92331
245 1 _aThe new effective public manager :
_bachieving success in a changing government /
_cSteven Cohen, William Eimicke
250 _a2. ed.
260 _aCalifórnia, EUA :
_bJossey-Bass,
_c1995.
300 _a280 p.
490 _aThe Jossey-Bass Public Administration Series
505 8 0 _t1 - Introduction: the crisis in public management
_tI - The essentials: managing expectations, people and structures
_t2 - Defining effective public management
_t3 - How to find and keep good staff
_t4 - Developing effective working relationships
_t5 - Structuring systems, tasks and responsabilities
_tII - Key managerial tools
_t6 - Using total quality management to improvement performance
_t7 - Gathering, organizing and using information
_t8 - Mastering the budgetary process
_tIII - Key leadership challenges facing public sector managers
_t9 - Shaping organizational goals and strategies
_t10 - Dealing with the media, legislative bodies and interest groups
_t11 - Surviving and thriving in the public service
650 0 _a Gestão Pública
_912256
650 0 _aGestão de Qualidade
_968568
650 0 _912768
_aAdministração Pública
650 0 _912235
_a Setor Público
700 1 _aEimicke, William
_914210
909 _a202311
_bRaynara
942 _cG