| 000 | 02103naa a2200205uu 4500 | ||
|---|---|---|---|
| 001 | 7100816271710 | ||
| 003 | OSt | ||
| 005 | 20190211163205.0 | ||
| 008 | 071008s2007 xx ||||gr |0|| 0 eng d | ||
| 100 | 1 |
_aMARVEL, Mary K. _932868 |
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| 245 | 1 | 0 |
_aOutsourcing oversight : _ba comparison of monitoring for in-house and contracted services |
| 260 |
_aMalden, MA : _bBlackwell Publishers, _cMay / June 2007 |
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| 520 | 3 | _aThe public sector contracting literature has long argued that outsourced services need to be and, in fact, are subject to a more elevated level of scrutiny compared to internally delivered services. Recently, the performance measurement and management literature has suggested that the twin themes of accountability and results have altered the management landscape at all levels of government. By focusing on performance monitoring, the implication is that monitoring levels for internally provided services should more closely approximate those for contracted services. The analysis provided here yields empirical comparisons of how governments monitor the same service provided in-house and contracted out. We find evidence that services provided internally by a governments own employees are indeed monitored intensively by the contracting government, with levels of monitoring nearly as high as those for services contracted out to for-profit providers. In contrast, however, we find strong evidence that performance monitoring by the contracting government does not extend to nonprofit and other governmental service providers, each of which is monitored much less intensively than when comparable services are provided internally. For such service providers, it appears that monitoring is either outsourced along with services, or simply reduced | |
| 590 | _aPublic administration review PAR | ||
| 700 | 1 |
_aMARVEL, Howard P _932869 |
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| 773 | 0 | 8 |
_tPublic Administration Review: PAR _g67, 3, p. 521-530 _dMalden, MA : Blackwell Publishers, May / June 2007 _xISSN 00333352 _w |
| 942 | _cS | ||
| 998 |
_a20071008 _b1627^b _cTiago |
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| 998 |
_a20090608 _b1714^b _cmayze |
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| 999 |
_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c24726 _d24726 |
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| 041 | _aeng | ||