000 01598naa a2200205uu 4500
001 7101014461310
003 OSt
005 20190509094654.0
008 071010s2007 xx ||||gr |0|| 0 eng d
100 1 _911176
_aWang, XiaoHu
245 1 0 _aWhen public participation in administration leads to trust :
_ban empirical assesment of managers´ perceptions
260 _aMalden, MA :
_bBlackwell Publishers,
_cMarch / April 2007
520 3 _aThis study empirically assesses the argument that public participation enhances public trust. A model was constructed to include five intermediate factors that might link participation and trust: consensus building, ethical behaviors, accountability practices, service competence, and managerial competence. As expected, participation does explain a significant amount of public trust. However, using path analysis, only two intermediate factors—ethical behaviors and service competence—were found to significantly contribute to trust. Even successful consensus-building activities are not likely to enhance trust unless administrative performance improves. These results indicate that if increasing public trust is the primary goal, then the primary focus should be on administrative integrity and performance results
590 _aPublic administration review PAR
700 1 _932891
_aWart, Montgomery Van
773 0 8 _tPublic Administration Review: PAR
_g67, 2, p. 265-278
_dMalden, MA : Blackwell Publishers, March / April 2007
_xISSN 00333352
_w
942 _cS
998 _a20071010
_b1446^b
_cTiago
998 _a20090608
_b1726^b
_cmayze
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c24754
_d24754
041 _aeng