000			01586naa a2200181uu 4500
001			7101110333710
003			OSt
005			20190211163220.0
008			071011s2007 xx ||||gr |0|| 0 eng d
100	1		_aDUROSE, Catherine _932904
245	1	0	_aBeyond 'street level bureaucrats' : _bre-interpreting the role of front line public sector workers
260			_aBirmingham, UK : _bInstitute of Local Government Studies, _c2007
520	3		_aTradiotional understandings of public policy implementation have emphasised front line workers operating in hierarchical bureaucracies. This perspective now faces multiple challenges-theoretical, empirical, and analytical - that all emphasise the limitations of this approach in understanding the role of the front line public sector workers operating under contemporary governance arrangements. This paper explicates these challenges and uses them to frame an exploration into how front line workers in the contemporary governance arena articulate their understandings of the traditions and dilemmas they face in the re-constituted public sector. The paper argues that front line workers are able to manage these dilemmas to produce locally appropriate and pragmatic solutions that respond to national policy priorities. This presents a new rationale and narrative of front line public sector work
773	0	8	_tCritical Policy Analysis _g1, 2, p. 217-234 _dBirmingham, UK : Institute of Local Government Studies, 2007 _xISSN 17508762 _w
942			_cS
998			_a20071011 _b1033^b _cTiago
998			_a20071011 _b1530^b _cTiago
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c24774 _d24774
041			_aeng