000			01704naa a2200193uu 4500
001			8012815374510
003			OSt
005			20190211163402.0
008			080128s2008 xx ||||gr |0|| 0 eng d
100	1		_aHEINRICH, Carolyn J. _94702
245	1	0	_aPerformance-based contracting in social welfare programs
260			_aThousand Oaks, CA : _bSage Publications, _cDecember 2007
520	3		_aThe Wisconsin Works (W-2) program changed the administrative structure for social welfare services delivery from county government administration to one that includes performance-based contracting and private sector management of programs. We present a theoretical discussion of government contracting and the implications of alternative contract structures for service provider behavior and performance. We then analyze W-2 contract design and management across four contract periods (1997-2005) as the state transitioned to a performance-based contracting regime. We find that the state made rational changes in the W-2 contract specifications and performance measures that should have improved contract efficiency and effectiveness over time, and service providers responded to these changes in allocating effort toward the achievement of priority performance goals. At the same time, deficiencies in program administration and contract management contributed to some contract and performance failures and setbacks
700	1		_aCHOI, Youseok _933539
773	0	8	_tThe American Review of Public Administration _g37, 4, p. 409-435 _dThousand Oaks, CA : Sage Publications, December 2007 _xISSN 02750740 _w
942			_cS
998			_a20080128 _b1537^b _cTiago
998			_a20081111 _b1503^b _cZailton
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c25567 _d25567
041			_aeng