000			01405naa a2200181uu 4500
001			8022115054010
003			OSt
005			20190211163430.0
008			080221s2008 xx ||||gr |0|| 0 eng d
100	1		_aSMITH, Denis _932543
245	1	0	_aExploring the barriers to learning from crisis : _borganizational learning and crisis
260			_aLondon : _bSage Publications, _cNovember 2007
520	3		_aThis article explores the possible barriers to effective organizational learning from crisis events. A number of themes are considered including learning from crisis, learning as crisis and learning for crisis. One of the key issues to emerge from a systematic study of crises is the striking similarity between the underlying causes of such events. The article outlines the nature of the crisis management process and identifies a number of barriers to the learning process. A key argument developed in the article is that the barriers to learning can themselves serve to generate the conditions which will allow an incident to escalate into a crisis. The article concludes by suggesting ways in which organizations can develop more effective learning capabilities for crisis events
700	1		_aELLIOTT, Dominic _933675
773	0	8	_tManagement Learning _g35, 5, p. 519-538 _dLondon : Sage Publications, November 2007 _xISSN 13505076 _w
942			_cS
998			_a20080221 _b1505^b _cTiago
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c25712 _d25712
041			_aeng