000			01600naa a2200169uu 4500
001			8031016010110
003			OSt
005			20190211163512.0
008			080310s2008 xx ||||gr |0|| 0 eng d
100	1		_aFARAZMAND, Ali _93362
245	1	0	_aLearning from the Katrina Crisis : _ba global and international perspective with implications for future crisis management
260			_aMalden, MA : _bBlackwell Publishers, _cDecember 2007
520	3		_aThe study of crisis and emergency management—or mismanagement—during Hurricane Katrina will continue to proliferate in the near future. This article presents a global and international perspective on Katrina as a case of "grand failure" in crisis and emergency management, with lessons and implications for future crisis management. Benefiting from empirical data collected from international interviews, the essay presents a theoretical analysis of emergency governance and crisis management, discusses a detailed global perspective on Katrina crisis management as "management and leadership crisis," offers a number of key lessons learned from Katrina, and draws policy and administrative recommendations for future crisis and emergency management through a theory of "surprise management" that is adaptive, collaborative, and citizen engaging and draws on chaos and complexity theories to cope with hyper-uncertainties and unknowns
773	0	8	_tPublic administration review : PAR _g67, Special , p. 149-159 _dMalden, MA : Blackwell Publishers, December 2007 _xISSN 00333352 _w
942			_cS
998			_a20080310 _b1601^b _cTiago
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c25894 _d25894
041			_aeng