000 nam a22 7a 4500
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020 _a9781412929936
040 _aBR-BrENAP
_bPt_BR
041 _aeng
090 _a352.3901
_bF6482p
999 _bPHL2MARC21 1.1
100 1 _aFlynn, Norman
_93628
245 1 0 _aPublic sector management /
_cpor Norman Flynn. --
250 _a5. ed.
260 _aLondon :
_bSAGE ,
_c2007.
300 _a312 p. :
_bil.
505 8 0 _tPart One
_t- Introduction.
_t- What is the public sector?
_t- What is management?
_t- The structure of the book.
_t- 1. The public sector in the United Kingdom.
_t- 2. Politics and the public sector.
_t- 3. Public spending.
_t- 4. Social policies and management.
_t- Part Two.
_t- 5. Managing performance.
_t- 6. Service design and customer-citizen orientation.
_t- 7. Audit and inspection.
_t- 8. Collaboration.
_t- Part two B: Outsourced services.
_t9. Managing through markets
_t- 10. Managing through contracts.
_t- 11. Privatization, regulation and public-private partnerships.
650 _912235
_a Setor Público
650 _aPrivatização
_911967
650 _aRegulação
_912883
650 _913617
_aParceria Público Privada
650 _911965
_aPolítica Social
650 _aReino Unido
_913171
909 _a202403
_bMaria Luísa
942 _cG
_2ddc