000			01994naa a2200205uu 4500
001			8060219481910
003			OSt
005			20190211163703.0
008			080602s2008 xx ||||gr |0|| 0 eng d
100	1		_aASKIM, Jostein _934326
245	1	0	_aFactors behind organizational learning from bechmarking : _bexperiences from norwegian municipal benchmarking networks
260			_aNew York : _bOxford University, _capr. 2008
520	3		_aBenchmarking rests on the assumption that it supports organizational learning and innovation, but the empirical knowledge that underpins this perceived means-end relationship is limited. This article draws on existing research to develop a framework for analyzing organizational learning outcomes from municipal benchmarking. The framework incorporates explanatory factors at different levels (network and municipality), and with different time perspectives (past and present). Empirical results from a nationwide Norwegian benchmarking project indicate that municipalities do obtain organizational learning from benchmarking but that care must be taken when organizational learning is conceptualized and assessed. Learning should incorporate aiding agenda setting and decision making, as well as changes. Factors such as network and administrative characteristics and management and political participation are found to influence learning outcomes. There are also indications that learning from benchmarking is subject to politics. Notably, nonsocialist political regimes are less receptive to organizational learning than other regimes and political competition enhances organizational learning from benchmarking
700	1		_aJOHNSEN, Age _916212
700	1		_aCHRISTOPHERSEN, Knut-Andreas _934327
773	0	8	_tJournal of Public Administration Research and Theory - JPART _g18, 2, p. 297-320 _dNew York : Oxford University, apr. 2008 _xISSN 10531858 _w
942			_cS
998			_a20080602 _b1948^b _cTiago
998			_a20120521 _b1034^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c26539 _d26539
041			_aeng